shipping methods do you offer?
Depending on where you live, we either deliver to your home (Metro-Atlanta),
deliver to a central pickup venue in a Southeastern city, ship a pallet-load
(in a refrigerated truck) to our appointed agent for multiple customers
in a city, or ship via Fedex Ground or Fedex Standard Overnight to individual
customers throughout the continental United States.
Metro-Atlanta Customers: (Atlanta
Deliveries) We deliver to numerous zip codes in Atlanta. Please click
Deliveries to obtain the delivery day-of-the-week for your zip code
and the relevant delivery charges.
Plant pickup: You are welcome to pick up your assembled order
at our plant conveniently located 1 mile North of the Buford Highway exit
of interstate I-285 (see
map). Please note that our facility is a meat processing plant and
we do not currently have a storefront, so while we will gladly take you
on a tour of our facility when you pick up your pre-submitted order, we
do not cater to walk-in customers. As an incentive to customers to pick
up their orders from our plant, we apply a plant pickup discount of $7.50
for all orders over $150 in value. This is an ideal solution for customers
that are passing through Atlanta or for customers that live in Atlanta
but prefer to pick up their orders. Should you wish to pick up an order,
please be sure to submit the order at least 4 hours before your intended
pickup time. If you submit your order using our website, and wish to pick
up your order on the same day, please also call us if you can to give
us a "heads-up". We are open for business Monday through Thursday
from 8:00 AM through 5:30 PM and on Fridays from 8:00 AM through 12:00
Out-of-Town Southeastern delivery customers and delivery schedule:
Griller's Pride delivers
to numerous Southeastern cities using our own trucks typically every 4-6
weeks and typically on Sundays. Please refer to our Out-of-Town
Delivery Schedule to see when the next delivery is to your city, and
where the pick-up venue is.
Pallet-Load Shipping: We also ship pallet-load orders to selected
cities throughout the United States whereby we pack each customer's order
in seperate boxes, load these boxes on a pallet together with other customers'
orders and ship the pallet using a frozen shipping carrier. The pallet(s)
are delivered to our agent in each city and our customers pick up their
orders from the particular agent who is centrally located within the Jewish
areas of each of these cities.
shipping method minimizes the shipping charges but generally requires
a minimum of 20 customers for it to be viable. We are always looking for
new cities to introduce this service and if you are interested in becoming
a Griller's Pride agent and your city can support this minimum
number of customer orders, we would be delighted to discuss this possibility
with you. Please contact me (Peter Swerdlow) at 770-454-8108.
Fedex Shipping Customers: We
ship Fedex Ground or Fedex Standard Overnight to our customers throughout
the continental United States that live in cities to which we do not deliver
or cities with which we do not have a Pallet-Load Shipping program. We
ship our products on dry ice in specially designed insulated containers
to ensure that everything arrives at your doorstep in perfect condition.
Fedex shipping orders are dispatched on on Mondays and Tuesdays. We ship
either Fedex Ground (if you are within a 2-day transit zone) or Fedex
Standard Overnight (if the transit time is 3 days or more for Fedex Ground).
Should you prefer, we will gladly ship Fedex Standard Overnight even if
your order could be shipped Fedex Ground to your zip code within the 2-day
transit time limit.
FEDEX GROUND BUSINESS TRANSIT DAYS FOR OUTGOING
SHIPMENTS FROM GRILLER'S PRIDE
GROUND Transit Days
What do you charge for Fedex shipping?: Shipping
We do not entice you by offering "amazingly" low shipping rates
while building the actual shipping costs into the item price. Our shipping
charges are calculated to just cover the cost of the specially designed
insulated container, the dry ice and the actual Fedex shipping charge
and no more. This way, you the customer know what you are paying for each
item versus what it is costing to ship.
charge for Fedex Ground is 17.5% of the order value with a with a minimum
of $35, (which provides for up to $200 worth of product).
charge for Fedex Standard Overnight is 50% of the order value with a minimum
of $100 (which provides for up to $200 worth of product).
the transit time (and therefore the appropriate shipping method) as well
as the shipping charge, please click on our Shipping
Calculator. It is a simple Microsoft Excel spreadsheet and once it
opens, maximize both windows and simply enter your zip code and the approximate
value of your order. When you are done, simply close the spreadsheet without
saving it. Very soon, the spreadsheet will be integrated into our checkout
Once you have
entered your order, please indicate which shipping method you need (or
prefer) in the drop-down list on the check-out page: Fedex Ground or Fedex
Do I have to be home to receive my Fedex delivery?
Providing you live in a single-family
residence, Fedex will leave your delivery outside your front door. If
you live in an apartment complex especially one with access control, please
organize ahead of time with the doorman or property staff to receive your
order if you are not going to be home. If there is no access control to
your front door and you live in an apartment, simply leave a note on you
door to fedex authorizing them to leave your delivery but please do not
forget to write your name, the date and sign it (if you want Fedex to
leave your parcel there if you are not going to be home).
How long will the meat/poultry remain frozen outside my front door?
We pack enough dry ice in the specially designed insulated container to
keep your product at least close to frozen for 60 hours (2.5 days) even
in the heat of Summer. Therefore, please be sure to bring it inside and
cook it or refrigerate it or keep it frozen by midnight on the day that
it arrives. On very rare occasions, Fedex may deliver a day late, in which
case, as long as the meat is below 45 Fahrenheit, it is fine to use, refrigerate
or freeze. Griller's Pride can take no responsibility for shipments that
are delivered within the stated transit time but the customer forgets
to use, refrigerate or freeze the shipment.
Shipping of non-perishable items only: ("Biltong" and/or "Drywors")
(South African Beef Jerky) and/or "Drywors" (dried extra lean
sausage) does not need to be shipped frozen or refrigerated. If you are
only ordering either or both of these 2 items and can wait for up to 7
days for the order to arrive, we can ship these using the United States
Postal Service (USPS) at extremely low rates:
Up to 1 lb of a combination Biltong and/or Dry Wors: $10.00
1 lb to 12 lb. of a combination
Biltong and/or Dry Wors: $15.00
Payment for Fedex shipping orders
For Fedex shipping orders, we only accept payment by Visa, Mastercard,
and American Express credit/charge cards (i.e. not checks). Although Griller's
Pride will charge the card on the day that the order is dispatched, please
be assured that should there be a service failure on the part of Fedex
or should there be a problem with the order, Griller's Pride will uphold
its policy of doing everything reasonable to ensure your complete satisfaction.